Privacy information · last updated 26 September 2026
Your recordings and answers.
This notice explains how Interview Lab handles information used for accounts, interview preparation, feedback and the waiting list. Items that still need formal confirmation remain in square brackets.
Who is responsible
Interview Lab is operated by its founder, who is the data controller. Contact: contact@interviewlab.co.uk. ICO registration number: [pending].
What is processed
Interview Lab may process your account email, profile, waiting-list preference, preparation progress, typed answers, transcripts, feedback and—only when you choose video practice—low-resolution still frames sampled during the session. The service does not create facial templates, perform facial recognition or use recordings to establish identity.
Lawful bases
- Providing the service you sign up for (account, answers, feedback, progress): performance of a contract.
- Voice and video recording: your consent, given each session, which you can withdraw at any time.
- Marketing emails: your consent, via the optional tick box. You can unsubscribe at any time.
- Anonymised website analytics and service security: legitimate interests.
Choice and consent
Microphone and camera access are off by default. Recording requires a separate affirmative opt-in each session. Video is optional and typed answer development remains available. You may stop recording at any time.
What delivery feedback does—and does not—do
Feedback may discuss framing, camera angle, lighting, posture stability, gaze direction relative to the camera, visible engagement, gestures, pace, repetition and signposting. It must not infer emotion, anxiety, confidence, honesty, personality, health, disability, neurodiversity or protected characteristics. It does not perform biometric identification.
International transfers
Transcription and analysis are provided by OpenAI, which may process data in the United States. Transfers are protected by [confirm mechanism]. Our database and hosting providers are Supabase and Vercel [confirm regions].
Storage
Interview Lab does not intentionally save raw audio or video recordings. The browser holds recording data temporarily while it is processed. Signed-in users may have transcripts, feedback, drafts, evidence-bank content and progress stored securely against their account so it can be used across devices.
How long we keep data
Account data, answers and feedback are kept while your account is active and deleted 12 months after your last sign-in, or sooner if you delete your account. Waiting-list emails are deleted after the 2027 recruitment cycle unless you create an account.
Traffic and performance measurement
Vercel Web Analytics and Speed Insights are used to understand anonymised visits, page usage and website performance. Candidate preparation progress is kept separate from these aggregate measurements.
Owner access
The service owner may access limited account, usage, progress and beta-feedback information where needed to operate and evaluate the service. Full candidate answers are excluded from the main administration dashboard. Access is restricted through server-side owner verification.
Beta feedback and quotations
Structured feedback is stored against your signed-in account. Permission to contact you, use an anonymised quotation or use a named quotation is requested separately and remains optional.
Your rights
You can access, correct, export or delete your data, object to processing, or withdraw consent. Most of this can be done from your dashboard. For anything else, email contact@interviewlab.co.uk and we will respond within one month. You can also complain to the Information Commissioner's Office (ico.org.uk).
Important safeguards
- Use recording features only in a private environment and ensure no other person is recorded.
- Never include patient names, dates of birth, NHS numbers or identifiable case details.
- Camera feedback is developmental, based on sparse samples and may be inaccurate.
- No automated report is an official interview score or employment decision.