Free beta terms · last updated 26 September 2026
Terms for the free founding beta.
No payment is taken during this beta. These terms explain the current educational service and mark the provisions that must be completed before any paid launch.
Independent educational service
Interview Lab is an independent interview-preparation service. It is not affiliated with, endorsed by or part of NHS England, a deanery, a Royal College or any recruitment body.
Free beta access
The founding beta is provided without charge in exchange for honest product feedback. Places may be limited. No card details or payment are requested, and there is no subscription to cancel during this beta.
No guaranteed outcome
Scores and feedback are developmental estimates. They are not official scores and do not predict or guarantee interview performance, ranking, appointment or progression.
Candidate responsibility
You must use genuine personal evidence, check every generated suggestion and avoid including patient-identifiable, confidential, copyrighted or third-party information you are not entitled to process.
Recording
You may record only yourself and only where you have the right to do so. Do not allow patients, colleagues or members of the public to appear or be heard. Recording is optional and subject to the separate privacy notice and consent control.
Clinical limitation
The service is not clinical decision support and must not be used to make decisions about patient care. Interview scenarios and feedback may be incomplete or incorrect and should be checked against current authoritative guidance.
Acceptable use
Do not automate excessive requests, share account access, attempt to extract protected service credentials, interfere with the service or use it to impersonate another candidate.
Beta availability and account controls
Features may change, fail or be withdrawn during the beta. Signed-in users can export saved preparation and request deletion from the dashboard.
Provider identity — to be completed before paid launch
Legal trading name, business address, company or sole-trader details and formal contact information.
Pricing and payment — to be completed before paid launch
Prices, billing frequency, taxes, accepted payment methods, renewal terms and any limits applying to paid access.
14-day cancellation right for digital content — to be completed before paid launch
The required consumer information, express request for early supply and acknowledgement of any effect on the statutory cancellation right.
Refunds — to be completed before paid launch
Eligibility, method, timescale and treatment of partly used digital services or booked live sessions.
Liability — to be completed before paid launch
Reasonable liability limitations, matters that cannot legally be excluded and the treatment of service interruption or reliance on educational feedback.
Governing law — to be completed before paid launch
England and Wales, subject to confirmation and any mandatory consumer protections that apply where a user lives.